Frequently Asked Questions

Yes, absolutely. To be legally classified and sold as a "security door" in Australia, a product must pass rigorous, independent laboratory testing. Our premium clear view and mesh security doors are manufactured using genuine components from trusted suppliers like Darley Aluminium, ensuring they are fully compliant with AS 5039 (Security screen doors and window grilles) and AS 5041 (Methods of testing security screen doors and window grilles).

Because our systems are stringently tested to meet these strict Australian Standards, they are certified to successfully withstand the official dynamic impact test, knife shear test, and anti-jemmy test before they are custom-installed in your home.

Yes, we stand by the quality of our Australian-made products. Because we manufacture our doors using premium materials endorsed by Darley Aluminium, we provide clear, reliable warranties based on the specific product you choose:

• 10-Year Warranty: Covered on our premium marine-grade ScreenGuard Stainless Steel mesh security doors.

• 6-Year Warranty: Covered on our Perforated Aluminium Security Mesh and X-Guard Heavy Duty Privacy Security Mesh doors.

• 12-Month Warranty: Covered on all standard moving parts, our custom blinds, and our installation workmanship.

All warranties protect you against defects in materials or workmanship, provided the products are used and maintained correctly according to care instructions.

Yes. If you want to significantly reduce visibility from the street during the day while maintaining your clear view looking out, we recommend our X-Guard Heavy Duty Privacy Security Mesh.

It features a unique, custom-engineered angled mesh pattern that heavily limits the line of sight from the outside without blocking natural airflow. Please note that privacy mesh restricts daytime visibility rather than completely blocking it like a solid blind; visibility can change depending on external lighting conditions and if lights are turned on indoors at night. Combined with a heavy-duty frame, it delivers an excellent balance of enhanced privacy and premium security.

There are three major differences in security, durability, and cost that every homeowner should know before buying:

• Mesh Durability & Maintenance: A traditional diamond grille door requires a softer flywire or barrier mesh behind it. Whether it is standard fiberglass or basic aluminium mesh, it can still be easily torn, poked through with a screwdriver, or cut with household scissors. This means you will likely have to replace the mesh multiple times over the door's lifespan due to pets, general wear, or attempted break-ins. In contrast, our premium ScreenGuard Stainless Steel and heavy-duty aluminium meshes pass the official knife-shear test. They cannot be cut with a knife or scissors—the only way to cut them is with a power grinder.

• Leverage & Grab Points: Clear view security doors present a flat, solid shield. An intruder has absolutely nowhere to grab onto the face of the door to try and pull it off its hinges. A diamond grille, while a great visible deterrent, provides physical bars and gaps that a trespasser can easily grab or loop a tool through to gain leverage.

• Legal Classification & Budget: Diamond grille doors are generally classified as barrier doors rather than true security doors, as they are a budget-friendly option typically installed with a standard riveting system. If you want a legally certified, lab-tested security door that acts as an impenetrable shield, a clear view stainless steel or perforated aluminium system is the correct choice.

If your front door is constantly exposed to direct sun, heavy rain, or coastal winds, we highly recommend our perforated aluminium or X-Guard privacy mesh systems. Because these meshes are made of high-grade aluminium, they physically cannot rust. This makes them the absolute lowest-maintenance option for harsh weather and coastal environments.

If you prefer a stainless steel woven mesh look, we use premium ScreenGuard Marine-Grade 316 Stainless Steel. While it offers incredible, high-tensile security and is treated to resist corrosion over the long term, high-exposure areas require zero-rust aluminium if you want a door that maintains its pristine look with minimal cleaning. All of our frames are finished with high-quality, UV-resistant powder coating to ensure the entire structure stands up to the Australian elements for years.

Yes, we highly recommend it if you want true peace of mind. A standard single lock only secures the door at the center handle, leaving the top and bottom corners vulnerable to being crowbared or jimmied open.

A triple lock system locks the door at three distinct points (top, middle, and bottom) with a single turn of your key. This anchors the door firmly into the main frame, making it incredibly difficult for an intruder to bend or force the door open.